COVID-19 Stories: 10,000 Thank You’s

Last winter, The Home Depot changed its slogan to “How Doers Get More Done.” Last month, when DOC launched an effort to solicit mask donations to support its healthcare partners in Dallas, Texas, nobody “got more done” than the generous team at The Home Depot.

The Baylor Scott & White Charles A. Sammons Cancer Center is the largest outpatient cancer facility in North Texas, rising ten stories above the surrounding medical complex, spanning 450,000 square feet of medical office space, and visited by over 2,500 medical professionals and patients on a typical day. A facility that size has incredible supply needs during the best of times, and the COVID-19 pandemic has undoubtedly presented a myriad of new challenges.

DOC’s regional property managers work hard to anticipate and address the needs of our tenants and to seek creative solutions. Our goal is always to provide best-in-class care so that our healthcare providers to focus on serving their patients, rather than building maintenance issues, supply chain logistics, and more.

To assist healthcare providers at the Baylor Cancer Center in securing needed masks for both patients and medical staff, DOC Sr. Property Manager Susan Leinweaver got to work immediately. She began installing signs throughout the facility encouraging the donation of masks, from the homemade variety for patients to manufactured surgical masks to N95 respirators for tenants. Susan also shared this need with service providers that support the BCC’s building operations. Courtesy of one of those providers, Yardi Marketplace, those signs found their way into the hands of The Home Depot’s National Account Manager, who responded in a big way.

As mask donations began to flow in, Susan and her team were overwhelmed by a generous delivery of a 3,500-pound pallet containing 10,000 masks, all courtesy of The Home Depot team. The masks are already being distributed throughout the facility, easing their burden during this challenging time.

Through an incredible team of property managers like Susan, DOC strives to go above and beyond in support of its healthcare partners. It’s inspiring to see community partners like The Home Depot answer that call as well.

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