Dear Shareholders,

As we publish our 2020 ESG Report, we reflect on a year unlike anything we have experienced in our lifetimes. A global pandemic, coupled with a global social justice movement, heightened our commitment to contribute to a healthier, more sustainable, and more equitable future for us all.

We’re proud to share that the challenges of 2020 did not weaken our commitment to our ESG goals. Instead, we’ve deepened our focus and enhanced our efforts, recognizing that there is a critical need to invest in healthy physical and social spaces for our communities now more than ever.

That notion of healthy physical spaces took on an entirely new meaning through the lens of the pandemic. Our devotion to our health care partners and their patients began with ensuring safe physical spaces that inspired confidence for our communities to continue accessing the care they need. Even before the pandemic reached our shores, we had quickly mobilized a COVID-19 Task Force to review our operational procedures and develop a system for both internal and external communications. We worked with our partners to ensure our outpatient facilities could operate safely and efficiently, and this allowed more hospital-based resources to be dedicated to the fight against the pandemic.

Commitment to Environmental Stewardship

Over the past year, we’ve continued to stay on track and build momentum on our three-year plan shared in our 2019 ESG Report to reduce energy, emissions, and water consumption while increasing our waste diversion. We are proud to share that we have achieved our water reduction goal of 10% one year ahead of schedule, and we fully expect to meet the remaining targets in 2021. We have also adopted IREM® CSP sustainability standards at all of our managed properties and are ahead of schedule on our certification goals.

Reducing emissions across our portfolio has been a critical component of our environmental focus. We support the United States’ commitment to cut greenhouse gas emissions (GHG) by 50% of 2005 levels by 2030. We believe this will require a national commitment to transform our nation’s buildings and their energy use. Today, DOC is proud to announce our commitment to a greenhouse gas reduction strategy, striving for a 40% reduction by 2030.

This step requires immediate behavioral shifts and intensive planning across all levels of our company to improve how we design, construct, power, and maintain the medical office buildings that support our health care partners and their patients. Additionally, it requires acceleration to achieve a resilient, low-carbon future, and DOC is working to build and sustain this reality.

Commitment to Social Excellence

We continue to exceed our philanthropic and volunteer goals, both internally and externally. Our company is tackling Diversity, Equity, and Inclusion (DE&I) in bold ways and for the long term.

The events of 2020 laid bare the stark inequities that continue to persist in our communities, and the critical need for organizations of all types and sizes to commit to meaningful and lasting change. At DOC, we recognize that actions always speak louder than words, and we must refocus our efforts on building an internal culture as open and diverse as the one we envision for the community around us. In 2019, DOC formed an internal DE&I Council to champion our commitment to DE&I, ensuring we are not only conscious of DE&I, but leaders in the space. The Council sets goals, develops educational platforms, and plans activities to promote DE&I at all levels of the organization. In 2020, the Council’s role took on added importance. We responded to the movement in our communities by refining our internal roadmap for recruiting, retaining, and supporting underrepresented populations while creating over a dozen new training and education opportunities for our internal team.

Commitment to Strong Governance Practices

We recognize that staying accountable to and remaining transparent in our sustainability goals is critical to our success. In 2020, we aligned our sustainability platform with TCFD and SASB best practices while disclosing the Board-level oversight of our ESG platform under the direction of Mr. Albert C. Black, Jr., the Chairman of the Nominating and Corporate Governance Committee.

As a mark of our overall progress, DOC was recognized as a 2021 Energy Star Partner of the Year from the U.S. Environmental Protection Agency and the U.S. Department of Energy. Partners must perform at a superior level of energy management, demonstrate best practices across the organization, and prove organization-wide energy savings. We’re proud to celebrate the recognition from the EPA for our ESG efforts to date, but recognize that this is simply a step forward for DOC as we continue to Invest in better® to become ESG leaders in the real estate field.

Above all, our company is dedicated to C.A.R.E.: Collaborate and Communicate, Act with Integrity, Respect the Relationship, and Execute Consistently. We invite you to review our work and see how we put this message into action every day in service to our health care partners, their patients, the environment, and our communities.


John T. Thomas | President and Chief Executive Officer
Governor Tommy G. Thompson | Chairman, Board of Trustees