Every Drop Counts – Earth Day 2023
This Earth Day, DOC focused on water conservation education through our Every Drop Counts event. The month-long effort helped further DOC’s annual sustainability goals by tasking property management teams to engage our health care partners in water conservation educational activities and initiatives. Reducing water usage at the property level positively impacts DOC and our health care partners, and even small changes can often yield significant results. Across the DOC portfolio, more than 100 properties held events, shared information, and engaged our health care partners by highlighting the importance of water conservation.
Here is just a small sampling of what we collectively achieved this Earth Day:
- Our Phoenix, AZ, property management team of Mercedes Marquez and Sandy Manos offered a trivia game with questions related to water conservation. Each participant was entered into a drawing for larger prizes, and all participants were invited to select from a variety of giveaways, including toilet leak detection tablets, eco-friendly reusable bags, and small succulent plants.
- Jen Scott, DOC’s Hartford, CT property manager, sent broadcast messages to her tenants via Building Engines with water-saving tips. She also worked with her management team to optimize property irrigation systems.
- In Dover, DE, Trish Johnson, CSA manager at Eden Hill Medical Center, held a water conservation trivia contest with all participants receiving a small succulent plant. In addition, to remind tenants to conserve water, she provided each suite with Every Drop Counts removable stickers to affix to their in-suite bathroom mirrors.
- Brian Morath, with RAP Management in Rochester, NY, challenged his tenants to reduce water consumption through simple, achievable actions such as asking them to report leaks, inspect janitorial closets, staff restrooms and breakrooms, and remind co-workers, via laminated signs placed by in-suite sinks, to turn off the water when washing hands. Tenants then documented their actions via photos culminating in a prize drawing.
- Our Atlanta, GA-based Realty Trust Group team, comprised of Von Terry, Alishia Martin, Christen Crossett, Angie Holton, Robin Costello, and Marissa Anguiano, hosted an Earth Day succulent grab-and-go event, where they shared the importance of conserving water, not only when caring for succulents, but in everyday life. The team also worked with eWaste ePlanet to offer electronics recycling to their tenants.
- In Omaha, NE, the DOC management team of Ben Chrystak and Daneen Galvez held their Annual Manager Meetings to coincide with Earth Day, bringing practice managers together within each building to discuss past and future projects, Kingsley survey areas for improvement, DOC’s ESG goals, including this year’s Earth Day focus, and other building care issues. In addition, each participant received a reusable water bottle with the Every Drop Counts logo.
- Cornerstone’s Indianapolis, IN, and Grand Blanc, MI management teams, which include Megan Drummond, Chanelle Mitchell, and Stephanie Decker, sent weekly emails to their buildings with fun facts about water conservation, promoted an Earth Day raffle, and encouraged recycling plastic bottles by trading them in for reusable bottles or succulents.
- Patricia Ball, our Lincoln Harris manager in El Paso, TX, gifted tenants DIY terrarium jars and plants.
- The Cambridge Dallas/Ft. Worth, TX, management team of Wendy Martin and Jolene Wilson made plantable flower seed bombs from old company letterhead and flower seeds donated by their landscape vendors, which were then handed out to building tenants. Waste Management and janitorial service providers assisted by donating to the event. The team shared informational pamphlets about Earth Day and ways to reduce, reuse, and recycle.
- The Houston-area & Austin, TX, team of Autumn Bay, Angie Gabriel, and Isabela Rivademar, set up a selfie booth outfitted with an Earth Day backdrop to help share DOC’s water conservation message. In addition to photos, the team passed out seed packets, flyers with water-saving tips, earth stress balls, and succulent plants.
Thank you to our property managers and health care partners who participated in DOC’s 2023 Earth Day celebration. Together, we all helped reinforce the message that Every Drop Counts!
DOC was honored as one of two inaugural recipients of the NAIOP Wisconsin Thrive Award at their Annual Meeting & Awards Ceremony! This award recognizes DOC’s dedication to building thriving communities through real estate investments, specifically as a presenting partner and key organizer of the MKE CRE Summer Immersion Program.
This innovative week-long event, which is a collaboration between NAIOP Wisconsin, the Marquette University Center for Real Estate, and other local industry leaders, is helping to create a diverse and inclusive pipeline of future CRE leaders by introducing high school students from underrepresented populations to potential career paths in commercial real estate. Special thanks to Jen Manna, Mark Theine, David Domres, and all who helped build this event into one of the cornerstones of our community engagement efforts.
Thank you, NAIOP Wisconsin, for this meaningful recognition and your ongoing partnership in building a more equitable and diverse future for commercial real estate in Wisconsin!
DOC is proud to have been named to the 2023 Bloomberg Gender-Equality Index (GEI), a comprehensive scorecard tracking the performance of public companies in terms of gender equity. The GEI relies upon voluntary gender-data reporting, measuring equality across five pillars: female leadership and talent pipeline, equal pay and gender pay parity, inclusive culture, anti-sexual harassment policies, and external brand. Companies are included in the Index if they score above Bloomberg’s established global threshold.
This is DOC’s first year participating in the Bloomberg GEI, and our inclusion is a testament to our emphasis on DEI initiatives as a company. We’re proud of this recognition and excited to continue our Invest in better® growth in this space moving forward.
For more information and the complete list of GEI companies, click here.
To celebrate the 30th anniversary of the creation of ENERGY STAR, the U.S. Environmental Protection Agency (EPA) is recognizing commercial real estate companies pursuing ENERGY STAR certifications for their properties through their “Certification Nation 2022” platform. DOC is proud to have earned “Premier Member” status by receiving 26 new certifications in 2022 (along with 10 retroactive certifications for properties previously ineligible before the U.S. Department of Energy restarted the program for medical real estate). An ENERGY STAR Certification is a trusted environmental label in the U.S., and as a long-term partner of the program, DOC continually incorporates better environmental impact principles into our business thoughtfully and responsibly. Congratulations to our entire DOC team on this outstanding achievement, and a special thanks to Libby Langenderfer for all of her help!
Newly certified ENERGY STAR properties include:
- Avondale MOB | Avondale, AZ
- Palm Valley MOB | Goodyear, AZ
- Abrazo Scottsdale MOB | Phoenix, AZ
- North Mountain MOB | Phoenix, AZ
- Fountain Hills Medical Campus | Fountain Hills, AZ
- Westgate MOB | Glendale, AZ
- Medical Arts Center at Hartford | Plainville, CT
- Peachtree Dunwoody Medical Center | Atlanta, GA
- Northside Center Pointe | Atlanta, GA
- Carmel Medical Pavilion | Carmel, IN
- Indiana American 2 | Greenwood, IN
- UofL Health – Mary & Elizabeth MOB II | Louisville, KY
- Doctors Community Hospital POB | Lanham, MD
- Southdale Place | Edina, MN
- Dell MOB | Chanhassen, MN
- Vadnais Heights MOB | Vadnais Heights, MN
- MHealth Clinic & Specialty Center | Maplewood, MN
- St Alexius – Medical Arts Pavilion | Bismarck, ND
- Midlands One Professional Center | Papillion, NE
- Missionary Ridge MOB | Chattanooga, TN
- 3100 Lee Trevino Drive | El Paso, TX
- Carrollton MOB | Carrollton, TX
- Strictly Pediatrics Specialty Center | Austin, TX
- Baylor Charles A. Sammons Cancer Center | Dallas, TX
- Bridgeport Medical Center | Lakewood, WA
- Renaissance Office Building | Milwaukee, WI
Learn more about ENERGY STAR’s “Certification Nation” here.
GivingTuesday is a global day of giving, held this year on November 29. For our fourth annual GivingTuesday observance, DOC challenged our property management team to plan and carry out a GivingTuesday event at their properties based around the theme, “United in Giving.” In usual DOC fashion, they did not disappoint. Below is a sampling of the GivingTuesday initiatives that took place across our portfolio:
Little Rock & Hot Springs, AR: The Sage Partners team of Abby Brown and Linda Hinton held a Day of Giving and collected winter coats across their portfolio for Our House, a Little Rock non-profit helping the homeless. Together, the team collected 80 coats and, as a thank you, served hot cocoa and donuts to all participating tenants.
Phoenix, AZ: The Davis team of Brenda Cerkoske and Angela Escamillo hosted a Diaper Drive Contest, pitting tenant suites against one another, to donate the most diapers for Maggie’s House, a Phoenix-area non-profit that helps mothers and children. The dynamic duo collected 470 diapers for the local charity, and the winning tenant suite won a special prize.
Dover, DE: Eden Hill Medical Center coordinated a food drive competition thanks to the efforts of property manager Trish Johnson from CSA Property Management. The team at Urology Associates donated the lion’s share of the food, with over 500 food items received. In total, the property donated 735 pounds of food, and the Urology Associates team received ice cream cakes as a sweet reward.
Indianapolis, IN: The Indianapolis-based Cornerstone Team, including Megan Drummond and Chanelle Mitchell, asked tenants to donate new toys for the Toys for Tots program, as well as to make monetary contributions to Gleaners Food Bank of Indiana. As a sweet reward, the team passed out themed cake pops and beautifully decorated cookies from a local bakery. The outpouring of donations was so incredible that the team extended the collection timeframe to accommodate everyone wanting to give, and they ultimately filled two pallets full of toys!
Minneapolis, MN: The Davis team, led by Peggy Schatz, Alicia Schaeffer, Melissa Gomes, and Emily Gruenhagen, assembled 150 gift bags for the Ronald McDonald House Charities-Upper Midwest. Their “Kits for a Cause,” curated especially for children and adults, included games, coloring books, fidget toys, word searches, toiletries, journals, and other such items, for the families of seriously ill children staying at the Twin Cities-area Ronald McDonald House.
Rochester, NY: Partnering with the Pluta Cancer Center Foundation, Brian Morath, property manager with RAP Management, delivered donation boxes to each suite in his five-building portfolio to collect items for cancer patient “comfort bags.” Participating tenants had two weeks to amass items such as lip balm, coloring books, warm socks and hats, tea, and other comfort items. Then they brought the filled donation boxes to a central collection site for bag assembly.
Nashville, TN: Matt Leiser and Heather Webb, DOC’s Nashville property management team, and their tenants joined forces with Cambridge Holdings and the oneC1TY campus to host a coat drive benefitting Safe Haven Family Shelter and Nashville Rescue Mission. The team collected 42 adult and children’s winter coats for the two local homeless shelters.
Ft. Worth, TX: Cambridge Holdings’ Ft. Worth team, Wendy Martin and Jolene Wilson, sponsored a yarn collection drive benefitting Passing Hats, a local non-profit that knits and distributes hats to over 50 Texas locations serving cancer patients.
These stories represent a sampling of the many incredible acts of kindness organized across DOC’s portfolio. Thank you to our property management teams participating in DOC’s fourth annual GivingTuesday initiative and making a difference in their local communities. We are truly overwhelmed by their generosity!
As part of DOC’s ongoing Women in Leadership series, we were honored to host the newest member of our Board of Trustees, Ava Lias-Booker, Esq. A partner at McGuireWoods LLP, an international law firm, Ava leads the litigation practice of the firm’s Baltimore office. She is the past chair of the firm’s Diversity & Inclusion Committee and its Diversity Action Council.
Our yearly Women in Leadership series is a DOC Diversity, Equity, & Inclusion (DEI) Council project. It’s a fantastic opportunity for our team to learn from and be inspired by women who are accomplished leaders and strong advocates for women working to grow and advance their careers. Our past speakers have included Courtney Nelson, Pam Kessler, Peggy Troy, Marissa Orr, and Audra Cunningham.
Two DOC team members moderated the session: Brad Page, SVP – General Counsel and Jen Manna, VP – Associate General Counsel and a DEI Council founding member.
Thank you to Ava, Jen, Brad, and all our team members who contributed to such an engaging and productive discussion!
GRESB has announced its 2022 Real Estate Assessment results, and DOC is proud to have earned a score of 75 out of 100, outperforming the global average of 74. DOC also received a Green Star designation, awarded to submitters that have achieved scores of 50+ on GRESB’s implementation and measurement of the management & policy sections. Further, the Company’s 2022 GRESB Public Disclosure Level earned an “A” rating and a score of 98 out of 100, ranking first in its health care comparison group.
“Our annual GRESB Real Estate Assessment efforts and continued high scores celebrate the leadership and contributions of our entire team, demonstrating the success of our actions to date,” said Mark Theine, Executive Vice President of Asset Management. “We continue to integrate ESG principles into all aspects of our company culture, facility operations, and future financial planning to ensure we provide an excellent setting for our health care provider partners to deliver patient care as leaders in sustainability and corporate social responsibility.”
Learn more in our press release.
Physicians Realty Trust recently hosted our 7th annual DOC Management Summit at our Milwaukee headquarters. Over 275 Facility Management Partners, Leasing Partners, DOC team members, sponsors, and guests joined us in person for the first time since the pandemic began. In addition, our main stage sessions were live streamed to an even wider audience to accommodate our growing team, and we held virtual breakout sessions with a nationwide lineup of CRE speakers. The Management Summit is a tremendous opportunity for networking with peers, sharing ideas, and learning about new DOC process improvements.
The Summit is also an appreciation event for our nationwide teams each year. We recognize leaders in customer service, satisfaction, capital projects, brokerage, sustainability, and culture. Please join us in congratulating these extraordinary partners who were honored at our Thursday, Sept. 15 Awards Gala:
Customer Service Award: Trish Johnson, CSA LLC
Recognizes an above and beyond individual showing consistency and excellence in their tenant communications, including Kingsley tenant survey results
Brokerage Team of the Year: Cushman and Wakefield
Honors a team of bright and strategic thinkers who have been great partners to DOC, showing teamwork and execution at every stage with stellar internal and external communication skills
Broker of the Year: Anne Madyun, Davis
Recognizes a true leasing partner who dependably exceeds expectations through collaboration, communication, and consistent execution in all facets of brokerage
Hard Hat Award: RTG Team
Acknowledges outstanding capital improvement projects for their creativity and teamwork throughout the construction process
Sustainability Award: Alicia Schaeffer, Davis
Recognizes a practical, innovative approach to sustainability in which being “green” through capital initiatives equates to a “green” cash return via cost savings over time
DOC Cares Award: Jacob Howard, Bevara Building Services
Honors an individual’s incredible leadership and outstanding character that embodies the spirit of DOC’s vision of “C.A.R.E.”
Congratulations to all of our winners! Thank you to all our Summit participants and sponsors who made this year’s event a success!
As part of our Earth Day celebration last month, DOC challenged its property management team to “Step Up to the Plate and Swing for Savings” – a month-long effort to help meet DOC’s annual sustainability goals by reducing energy usage and increasing energy efficiency throughout our portfolio. Our property managers and health care partners implemented no- and low-cost energy savings projects as part of our Energy Savings Home Run Derby, and we were blown away by the results. By month’s end, 103 properties participated, collectively implementing nearly 800 no- or low-cost energy savings measures!
Here’s just a sampling of what we achieved together this Earth Day:
- In Bismarck, ND, Julie Helten, Davis senior property manager who oversees DOC’s 8-property portfolio, challenged her tenants with weekly projects ranging from activating sleep settings on electronics to replacing desk light bulbs with more efficient LED lighting.
- Dana Klein and Eileen Baisley of Landmark Healthcare Facilities, who manage DOC’s four-property NY/NJ portfolio, created an energy scorecard for their tenants. Ideas included turning off lights when not in use, using the sleep mode on computer monitors, and adjusting blinds to optimize natural light.
- The team managing DOC’s six-building Atlanta portfolio–Lauren Alexander, Von Terry, Kendall Snyder, JoLyn Adams, and Latoya Holden of Realty Trust Group–partnered with their service providers to offer educational events at multiple properties. In addition, they shared ideas on how to reduce our carbon footprint at work, at home, and on the go.
- In Katy, TX, Paul Stamatis, who leads the team managing our two-building portfolio, planned a gathering for Earth Day to inspire his tenants to save energy at work and home while also engaging the group in planting new trees on the property.
- Elease Benson of Lincoln Harris CSG – Healthcare Group created a “Price is Right”-style game for her tenants to raise awareness about energy waste and positive energy savings activities.
- Stephanie Decker, Cornerstone Companies property manager for DOC’s Grand Blanc, MI property, sent weekly emails to tenants, including an energy knowledge quiz and the property’s energy savings report.
- Angela Zarate, Amie Washburn, and Annette Daniel, DOC’s team managing the Columbus, OH portfolio, partnered with their janitorial service provider to hold events at two properties. The group donned baseball caps and t-shirts and shared a variety of healthy snacks, fun facts, and other energy savings information, including pollinator wildflower seed packets, stress balls, Earth Day-themed cookie pops, and a grab-and-go lunch.
- In Nebraska, Ben Chrystak, who manages a 13-property portfolio, centered his initiative around educating tenants on how easy-to-make small adjustments can make a significant impact.
- Susan Leinweaver, DOC senior property manager overseeing our Dallas, TX portfolio, held an Earth Day with a musical and artistic element. The day featured speakers, a piano player, an art show, and sustainably decorated display tables decked out with energy savings information and helpful tips.
We want to thank our management partners and our fantastic DOC team of property managers. We appreciate the many creative ways you stepped up to the plate and challenged our tenants to swing for savings!
Physicians Realty Trust is honored to earn once again a spot on the Milwaukee Journal Sentinel’s annual Top Workplaces list! This year marks the fifth consecutive year DOC has earned this recognition, which relies on team member survey data on company leadership, compensation, and work environment. Congratulations to the entire DOC team on building and maintaining our unique company culture that continues to be recognized among our city’s best! View the complete list here.
At DOC, we’re not only building healthier communities by owning and operating top-notch medical facilities, but also by rolling up our sleeves and engaging with the people and places we serve. We take great pride in promoting a culture of volunteerism and service to others. Here are just a few of our favorite moments in the community from 2021, and we can’t wait to make an even bigger difference in the year ahead.
GivingTuesday is a global day of philanthropy, held annually on the Tuesday following Thanksgiving. It’s an opportunity for businesses and their various partners and stakeholders to come together to make a difference, in their unique way, for causes important to them and the communities they call home. At DOC, that’s always meant working hand-in-hand with our property managers and health care partners to create unique activations across our portfolio.
This year’s effort was inspired by a TikTok video created by the daughter of a former patient at our Baylor Scott & White Charles A. Sammons Cancer Center in Dallas, TX. The heartfelt and moving clip demonstrates just how much meaning can be sewn into a simple article of clothing and how comforting a warm coat can be to someone who is struggling. So, in that spirit of “Giving the Gift of Warmth,” we encouraged each of our property managers to stage coat drives or other related events at their facilities in the weeks leading up to GivingTuesday as part of this effort.
As usual, our committed and generous partners did not disappoint. Here is just a sampling of the GivingTuesday initiatives that took place across our portfolio this year:
Dallas, TX: Inspired by the heartfelt TikTok video, our DOC management team at the Baylor Scott & White Charles A. Sammons Cancer Center held in-person and virtual coat drives to benefit The Stewpot, a haven for homeless and at-risk individuals. Their efforts resulted in 80 coats and nearly 100 additional cold-weather items such as socks, gloves, and hats collected to support those in need.
Atlanta, GA: Our management partners at Realty Trust Group (RTG) facilitated a collection of winter coats and canned food items for local charities, including the Salvation Army, Nicholas House, Gwinnett Family Promise Mission, and My Sister’s House. The team amassed more than 100 coats and over 100 food items.
Fredericksburg, VA: Our partners at Flagship Health Properties hosted a coat drive and collected close to 50 adult and children’s coats for a local homeless shelter.
Indianapolis, IN: Our partners at Cornerstone Team asked their tenants to donate new toys for the Lawrence Fire Department’s Holiday Family Assistance Program and winter weather gear for Hamilton County Kids Coats program. In addition, the team shared themed cake pops and beautifully decorated cookies from a local bakery as a sweet reward. The response was so positive that the team extended the collection timeframe beyond GivingTuesday to accommodate everyone wanting to give.
Minneapolis, MN: The Minneapolis Davis Team volunteered at Second Harvest Heartland, packaging rice into one-pound containers to be distributed to food pantries across Minnesota. They also challenged their tenants to donate time to charities of their choosing.
Omaha, NE: DOC’s Omaha-based management team sponsored a coat drive at their Kearney and Omaha properties, encouraging their tenants and their patients to do some early “spring cleaning” to gather up unused warm clothing. Their efforts resulted in over 60 coats to benefit local charities.
Regardless of how our partners chose to participate, they all succeeded in spreading much-needed warmth within their communities. We’re so proud of their generosity and commitment to help DOC continue to Invest in better this holiday season and always.
Last week, the Global Real Estate Sustainability Benchmark (GRESB) announced the 2021 Real Estate Assessment results. We are proud to report that Physicians Realty Trust has earned a score of 75 in our inaugural submission. In addition, we received a Green Star designation, awarded to submitters that have achieved scores of 50+ on GRESB’s implementation and measurement of the management & policy sections.
We’re proud to celebrate our first GRESB rating for our ESG efforts to date as further validation of all that we’ve already achieved. However, we recognize that this is simply a step forward for DOC as we continue to “Invest in better” to become ESG leaders in the real estate field. Learn more about our progress on our website.
DOC is humbled to be included among the Modern Healthcare 2021 Best Places to Work! Our ranking of 26th in the Supplier category represents our debut appearance earning this distinction while serving as the highest-rated health care real estate provider among the honorees.
Based on extensive and anonymous team member survey results, these prestigious nationwide rankings are the gold standard in the health care industry for recognizing workplaces that empower employees to provide patients and customers the best possible care, products, and services. The complete list of honorees is available here.
DOC is thrilled to join the U.S. Environmental Protection Agency and thousands of other organizations across the country in celebrating the 30th anniversary of the EPA’s first voluntary climate initiative, Green Lights. In the 30 years of the EPA’s commitment to fostering climate change partnerships, we’ve collectively made some tremendous strides. Through EPA partnership programs such as ENERGY STAR, GreenChill, SmartWay, and others, American families and businesses have saved $500 billion over the past 30 years while leading the way towards a more sustainable future for our planet and for each other.
For our part, we are proud to be an ENERGY STAR climate partner since 2014, and we were honored to be recognized as an ENERGY STAR Partner of the Year in 2021. Through our ongoing commitment to sustainability – detailed in our annual ESG report at staging.docreit19.flywheelsites.com/esg – we are committed to tackling the climate crisis and leading the way to a clean energy economy. The work that we do in partnership with the EPA results in smart solutions that not only strengthen our business but improve the lives of our health care partners and their patients as well as the health of our planet. Learn more at www.epa.gov/30climate.
DOC is a longtime supporter of Milwaukee Habitat for Humanity. Earlier this summer, for the third year in a row, we were thrilled to continue making a difference for Milwaukee families in need. On two separate occasions, our team of eager volunteers donned masks and hard hats to help make “safer at home” a reality for one local family. Being able to work alongside Shaquita and help her realize her dream of becoming a first-generation homeowner is an experience we’ll never forget.
To read more about Shaquita’s story and see our DOC volunteers in action, visit here.
Thank you so much to everyone who supported our cureHUNTER raffle and helped make such a difference for the children and families impacted by pediatric cancer. We are thrilled to present cureHUNTER with a $30,640 donation to further their critical work in this space. At DOC, we are proud to support cureHUNTER since our first days as a company, and it means the world to see our partners and friends throughout the industry answering the call to lend their support.
Congratulations to the winners of our raffle prizes; we’re sure you’ll have a truly memorable experience!
At DOC, philanthropy is an integral part of our Invest in better® vision, and perhaps no cause is more near and dear to our hearts than the fight against pediatric cancer and the incredible work our friends at cureHUNTER are doing in this space. This Tennessee-based non-profit works to end the emotional, physical, and mental devastation of childhood cancer through both advocacy and research, and we’ve been proud to be partners of theirs since 2013 – raising nearly $270,000 in that span to support their critical work.
This summer, we are once again calling on all of our DOC partners to join us in raising critical funds to advance cureHUNTER’s work. With the impacts of the pandemic still lingering, we’re taking our fundraising efforts virtual through a new online raffle – with some once-in-a-lifetime prizes up for grabs.
Please help us bring an end to childhood cancer. Raffle entries start at just $20, with 100% of the proceeds benefitting cureHUNTER’s impactful work. Together, we can truly make a difference, and invest in better for the children and families battling this terrible illness.
Dana Klein and Eileen Baisley, Landmark Healthcare Facilities, who manage DOC’s two-property Hudson Valley, NY portfolio, used Earth Day to make a fashion statement. They donned custom-made sweatshirts with the “Slam Dunk the Junk” logo emblazoned across the front, and Karma, Dana’s Doberman, served as event mascot with a logoed hoodie. Before the event, they informed tenants about the e-cycling opportunity with email announcements and posted flyers. On event day, they visited their properties, reminding tenants about the event and showing off their Earth Day finery. Eileen shared, “We made this event fun, and our energy seemed to be contagious with the tenants.”
Kyle Kneeland of Flagship Healthcare Properties, property manager at Lee’s Hill Medical Plaza in Fredericksburg, VA, marketed the event through building broadcast messaging, flyers, and conversations with practice managers to create excitement. Noticing an initial lack of participation, he dropped off small collection boxes in tenant suites and even pushed a janitorial cart around to collect old and unused electronics. By the end of the event, he had filled up an entire large collection box.
The team managing DOC’s six-building Atlanta portfolio, Lauren Whitlock, Von Terry, Kendall Snyder, Kathie Coldmon, and Jaime Nance of Realty Trust Group, anticipated a strong response. Their team geared up in the weeks before the event to ensure everything would run smoothly and successfully. In addition to sending emails and posting signs, the group met with tenants to coordinate equipment pickups with their building engineers and went the extra step to provide and coordinate alternatives for items they could not collect. The team also encouraged tenants to bring electronics from home, and Von reported that tenants took advantage of this event and the opportunity to purge.
Managing DOC’s headquarters building in Milwaukee, WI, Jody Solano of Ryan Companies reported that the Earth Day e-cycling event was truly a hit. Her team kicked off event promotion by hand-delivering Earth Day e-cycling event flyers, asking building security to share reminders, and using building broadcast messaging to share the “Slam Dunk the Junk” e-cycling flyer. The tenants responded by filling up several large collection containers on Earth Day.
DOC’s Nebraska team, Scott Hedrick and Ben Chrystak, who manage a 13-property portfolio, focused their Earth Day initiative on their tenant giveaways. To increase interest in e-cycling and announce the event, they sent a quick survey to their tenants. They also sent additional notices via building broadcast messaging and posted flyers in all elevators during the month leading up to Earth Day. On the event days, they hand-delivered logoed, reusable cotton coffee sleeves and packets of wildflower seeds. One tenant shared, “I’m glad you guys did this event. Otherwise, I would have taken these TVs to the dump.” Way to divert e-waste, team!”
DOC’s 16-building Minneapolis area portfolio, managed by the Davis team of Alicia Schaeffer, Melissa Gomes, and Emily Gruenhagen, worked together to make their event a success. They started in February with an email sent to tenants, asking if they would be interested in an electronics recycling event. Working with their maintenance crew, they scheduled days and times for the team to stop by each tenant suite in the portfolio to collect items. Their hard work paid off when the team collected much more than they had anticipated.
Brian Morath, property manager for DOC’s five-building Rochester, NY portfolio with RAP Management, had held a similar e-waste event in 2019, so he knew that the key to success would be constant tenant communication. He started with a teaser in his April newsletter and followed with a longer article in the May issue. He encouraged and received many tenant questions about bringing items from home and what items would be accepted. Because the event day forecast predicted snow, Brian contacted everyone to let them know that the event would continue as planned. Despite the snow, the team filled all six large collection boxes.
Megan Drummond, Cornerstone Companies’ senior property manager with DOC’s Indianapolis portfolio, planned a successful event through advertising, incentivizing, and recognizing tenants. Pre-event notices were sent to increase awareness and included helpful information about local Earth Day specials and events. They incentivized tenants with colorful, custom-made cookies decorated with “Slam Dunk the Junk” and recycling logos in DOC colors. Their event also included plastic bag recycling. Tenants bringing in plastic bags were given a reusable bag in exchange, and the bag collection filled two SUV trunks.
DOC thanks our managers and participants for an overwhelmingly successful 2021 Earth Day celebration!