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Women in Leadership Series

As part of DOC’s ongoing Women in Leadership series, we were honored to host the newest member of our Board of Trustees, Ava Lias-Booker, Esq. A partner at McGuireWoods LLP, an international law firm, Ava leads the litigation practice of the firm’s Baltimore office. She is the past chair of the firm’s Diversity & Inclusion Committee and its Diversity Action Council.

Our yearly Women in Leadership series is a DOC Diversity, Equity, & Inclusion (DEI) Council project. It’s a fantastic opportunity for our team to learn from and be inspired by women who are accomplished leaders and strong advocates for women working to grow and advance their careers. Our past speakers have included Courtney Nelson, Pam Kessler, Peggy Troy, Marissa Orr, and Audra Cunningham.

Two DOC team members moderated the session: Brad Page, SVP – General Counsel and Jen Manna, VP – Associate General Counsel and a DEI Council founding member.

Thank you to Ava, Jen, Brad, and all our team members who contributed to such an engaging and productive discussion!

Collage of Photos with Jen Manna, Ava Lias-Booker & Brad Page

DOC Receives 2022 GRESB Score

GRESB has announced its 2022 Real Estate Assessment results, and DOC is proud to have earned a score of 75 out of 100, outperforming the global average of 74. DOC also received a Green Star designation, awarded to submitters that have achieved scores of 50+ on GRESB’s implementation and measurement of the management & policy sections. Further, the Company’s 2022 GRESB Public Disclosure Level earned an “A” rating and a score of 98 out of 100, ranking first in its health care comparison group.

“Our annual GRESB Real Estate Assessment efforts and continued high scores celebrate the leadership and contributions of our entire team, demonstrating the success of our actions to date,” said Mark Theine, Executive Vice President of Asset Management. “We continue to integrate ESG principles into all aspects of our company culture, facility operations, and future financial planning to ensure we provide an excellent setting for our health care provider partners to deliver patient care as leaders in sustainability and corporate social responsibility.”

Learn more in our press release.

2022 Summit Recap

Physicians Realty Trust recently hosted our 7th annual DOC Management Summit at our Milwaukee headquarters. Over 275 Facility Management Partners, Leasing Partners, DOC team members, sponsors, and guests joined us in person for the first time since the pandemic began. In addition, our main stage sessions were live streamed to an even wider audience to accommodate our growing team, and we held virtual breakout sessions with a nationwide lineup of CRE speakers. The Management Summit is a tremendous opportunity for networking with peers, sharing ideas, and learning about new DOC process improvements.

The Summit is also an appreciation event for our nationwide teams each year. We recognize leaders in customer service, satisfaction, capital projects, brokerage, sustainability, and culture. Please join us in congratulating these extraordinary partners who were honored at our Thursday, Sept. 15 Awards Gala:
 
Customer Service Award: Trish Johnson, CSA LLC
Recognizes an above and beyond individual showing consistency and excellence in their tenant communications, including Kingsley tenant survey results

Brokerage Team of the Year: Cushman and Wakefield
Honors a team of bright and strategic thinkers who have been great partners to DOC, showing teamwork and execution at every stage with stellar internal and external communication skills

Broker of the Year: Anne Madyun, Davis
Recognizes a true leasing partner who dependably exceeds expectations through collaboration, communication, and consistent execution in all facets of brokerage

Hard Hat Award: RTG Team
Acknowledges outstanding capital improvement projects for their creativity and teamwork throughout the construction process

Sustainability Award: Alicia Schaeffer, Davis
Recognizes a practical, innovative approach to sustainability in which being “green” through capital initiatives equates to a “green” cash return via cost savings over time

DOC Cares Award: Jacob Howard, Bevara Building Services
Honors an individual’s incredible leadership and outstanding character that embodies the spirit of DOC’s vision of “C.A.R.E.”

Congratulations to all of our winners! Thank you to all our Summit participants and sponsors who made this year’s event a success!

2022 Earth Day Recap

As part of our Earth Day celebration last month, DOC challenged its property management team to “Step Up to the Plate and Swing for Savings” – a month-long effort to help meet DOC’s annual sustainability goals by reducing energy usage and increasing energy efficiency throughout our portfolio. Utilizing materials from ENERGY STAR, our property managers and health care partners implemented no- and low-cost energy savings projects as part of our Energy Savings Home Run Derby, and we were blown away by the results. By month’s end, 103 properties participated, collectively implementing nearly 800 no- or low-cost energy savings measures!

Here’s just a sampling of what we achieved together this Earth Day:

  • In Bismarck, ND, Julie Helten, Davis senior property manager who oversees DOC’s 8-property portfolio, challenged her tenants with weekly projects ranging from activating sleep settings on electronics to replacing desk light bulbs with more efficient LED lighting.
  • Dana Klein and Eileen Baisley of Landmark Healthcare Facilities, who manage DOC’s four-property NY/NJ portfolio, created an energy scorecard for their tenants. Ideas included turning off lights when not in use, using the sleep mode on computer monitors, and adjusting blinds to optimize natural light.
  • The team managing DOC’s six-building Atlanta portfolio–Lauren Alexander, Von Terry, Kendall Snyder, JoLyn Adams, and Latoya Holden of Realty Trust Group–partnered with their service providers to offer educational events at multiple properties. In addition, they shared ideas on how to reduce our carbon footprint at work, at home, and on the go.
  • In Katy, TX, Paul Stamatis, who leads the team managing our two-building portfolio, planned a gathering for Earth Day to inspire his tenants to save energy at work and home while also engaging the group in planting new trees on the property.
  • Elease Benson of Lincoln Harris CSG – Healthcare Group created a “Price is Right”-style game for her tenants to raise awareness about energy waste and positive energy savings activities.
  • Stephanie Decker, Cornerstone Companies property manager for DOC’s Grand Blanc, MI property, sent weekly emails to tenants, including an energy knowledge quiz and the property’s energy savings report.
  • Angela Zarate, Amie Washburn, and Annette Daniel, DOC’s team managing the Columbus, OH portfolio, partnered with their janitorial service provider to hold events at two properties. The group donned baseball caps and t-shirts and shared a variety of healthy snacks, fun facts, and other energy savings information, including pollinator wildflower seed packets, stress balls, Earth Day-themed cookie pops, and a grab-and-go lunch.
  • In Nebraska, Ben Chrystak, who manages a 13-property portfolio, centered his initiative around educating tenants on how easy-to-make small adjustments can make a significant impact.
  • Susan Leinweaver, DOC senior property manager overseeing our Dallas, TX portfolio, held an Earth Day with a musical and artistic element. The day featured speakers, a piano player, an art show, and sustainably decorated display tables decked out with energy savings information and helpful tips.

We want to thank our management partners and our fantastic DOC team of property managers. We appreciate the many creative ways you stepped up to the plate and challenged our tenants to swing for savings!

 

Top Workplaces 2022

Physicians Realty Trust is honored to earn once again a spot on the Milwaukee Journal Sentinel’s annual Top Workplaces list! This year marks the fifth consecutive year DOC has earned this recognition, which relies on team member survey data on company leadership, compensation, and work environment. Congratulations to the entire DOC team on building and maintaining our unique company culture that continues to be recognized among our city’s best! View the complete list here.

DOC Cares: 2021 Year in Review

At DOC, we’re not only building healthier communities by owning and operating top-notch medical facilities, but also by rolling up our sleeves and engaging with the people and places we serve. We take great pride in promoting a culture of volunteerism and service to others. Here are just a few of our favorite moments in the community from 2021, and we can’t wait to make an even bigger difference in the year ahead.

 

 

 

 

 

 

 

 

 

 

 

 

GivingTuesday Recap

GivingTuesday is a global day of philanthropy, held annually on the Tuesday following Thanksgiving. It’s an opportunity for businesses and their various partners and stakeholders to come together to make a difference, in their unique way, for causes important to them and the communities they call home. At DOC, that’s always meant working hand-in-hand with our property managers and health care partners to create unique activations across our portfolio.

This year’s effort was inspired by a TikTok video created by the daughter of a former patient at our Baylor Scott & White Charles A. Sammons Cancer Center in Dallas, TX. The heartfelt and moving clip demonstrates just how much meaning can be sewn into a simple article of clothing and how comforting a warm coat can be to someone who is struggling. So, in that spirit of “Giving the Gift of Warmth,” we encouraged each of our property managers to stage coat drives or other related events at their facilities in the weeks leading up to GivingTuesday as part of this effort.

As usual, our committed and generous partners did not disappoint. Here is just a sampling of the GivingTuesday initiatives that took place across our portfolio this year:

Dallas, TX: Inspired by the heartfelt TikTok video, our DOC management team at the Baylor Scott & White Charles A. Sammons Cancer Center held in-person and virtual coat drives to benefit The Stewpot, a haven for homeless and at-risk individuals. Their efforts resulted in 80 coats and nearly 100 additional cold-weather items such as socks, gloves, and hats collected to support those in need.

Atlanta, GA: Our management partners at Realty Trust Group (RTG) facilitated a collection of winter coats and canned food items for local charities, including the Salvation Army, Nicholas House, Gwinnett Family Promise Mission, and My Sister’s House. The team amassed more than 100 coats and over 100 food items.

Fredericksburg, VA: Our partners at Flagship Health Properties hosted a coat drive and collected close to 50 adult and children’s coats for a local homeless shelter.

Indianapolis, IN: Our partners at Cornerstone Team asked their tenants to donate new toys for the Lawrence Fire Department’s Holiday Family Assistance Program and winter weather gear for Hamilton County Kids Coats program. In addition, the team shared themed cake pops and beautifully decorated cookies from a local bakery as a sweet reward. The response was so positive that the team extended the collection timeframe beyond GivingTuesday to accommodate everyone wanting to give.

Minneapolis, MN: The Minneapolis Davis Team volunteered at Second Harvest Heartland, packaging rice into one-pound containers to be distributed to food pantries across Minnesota. They also challenged their tenants to donate time to charities of their choosing.

Omaha, NE: DOC’s Omaha-based management team sponsored a coat drive at their Kearney and Omaha properties, encouraging their tenants and their patients to do some early “spring cleaning” to gather up unused warm clothing. Their efforts resulted in over 60 coats to benefit local charities.

Regardless of how our partners chose to participate, they all succeeded in spreading much-needed warmth within their communities. We’re so proud of their generosity and commitment to help DOC continue to Invest in better this holiday season and always.

 

DOC Receives 2021 GRESB Score

Last week, the Global Real Estate Sustainability Benchmark (GRESB) announced the 2021 Real Estate Assessment results. We are proud to report that Physicians Realty Trust has earned a score of 75 in our inaugural submission. In addition, we received a Green Star designation, awarded to submitters that have achieved scores of 50+ on GRESB’s implementation and measurement of the management & policy sections.

We’re proud to celebrate our first GRESB rating for our ESG efforts to date as further validation of all that we’ve already achieved. However, we recognize that this is simply a step forward for DOC as we continue to “Invest in better” to become ESG leaders in the real estate field. Learn more about our progress on our website.

Modern Healthcare 2021 Best Places to Work

DOC is humbled to be included among the Modern Healthcare 2021 Best Places to Work! Our ranking of 26th in the Supplier category represents our debut appearance earning this distinction while serving as the highest-rated health care real estate provider among the honorees.

Based on extensive and anonymous team member survey results, these prestigious nationwide rankings are the gold standard in the health care industry for recognizing workplaces that empower employees to provide patients and customers the best possible care, products, and services. The complete list of honorees is available here.

Celebrating 30 Years of EPA’s Climate Partnership Programs

DOC is thrilled to join the U.S. Environmental Protection Agency and thousands of other organizations across the country in celebrating the 30th anniversary of the EPA’s first voluntary climate initiative, Green Lights. In the 30 years of the EPA’s commitment to fostering climate change partnerships, we’ve collectively made some tremendous strides. Through EPA partnership programs such as ENERGY STAR, GreenChill, SmartWay, and others, American families and businesses have saved $500 billion over the past 30 years while leading the way towards a more sustainable future for our planet and for each other.

For our part, we are proud to be an ENERGY STAR climate partner since 2014, and we were honored to be recognized as an ENERGY STAR Partner of the Year in 2021. Through our ongoing commitment to sustainability – detailed in our annual ESG report at www.docreit.com/esg – we are committed to tackling the climate crisis and leading the way to a clean energy economy. The work that we do in partnership with the EPA results in smart solutions that not only strengthen our business but improve the lives of our health care partners and their patients as well as the health of our planet. Learn more at www.epa.gov/30climate.

Building Stability in Midtown

DOC is a longtime supporter of Milwaukee Habitat for Humanity. Earlier this summer, for the third year in a row, we were thrilled to continue making a difference for Milwaukee families in need. On two separate occasions, our team of eager volunteers donned masks and hard hats to help make “safer at home” a reality for one local family. Being able to work alongside Shaquita and help her realize her dream of becoming a first-generation homeowner is an experience we’ll never forget.

To read more about Shaquita’s story and see our DOC volunteers in action, visit here.

30,640 Thank You’s from cureHUNTER

Thank you so much to everyone who supported our cureHUNTER raffle and helped make such a difference for the children and families impacted by pediatric cancer. We are thrilled to present cureHUNTER with a $30,640 donation to further their critical work in this space. At DOC, we are proud to support cureHUNTER since our first days as a company, and it means the world to see our partners and friends throughout the industry answering the call to lend their support.

Congratulations to the winners of our raffle prizes; we’re sure you’ll have a truly memorable experience!

2021 cureHUNTER Fundraiser

At DOC, philanthropy is an integral part of our Invest in better® vision, and perhaps no cause is more near and dear to our hearts than the fight against pediatric cancer and the incredible work our friends at cureHUNTER are doing in this space. This Tennessee-based non-profit works to end the emotional, physical, and mental devastation of childhood cancer through both advocacy and research, and we’ve been proud to be partners of theirs since 2013 – raising nearly $270,000 in that span to support their critical work.

This summer, we are once again calling on all of our DOC partners to join us in raising critical funds to advance cureHUNTER’s work. With the impacts of the pandemic still lingering, we’re taking our fundraising efforts virtual through a new online raffle – with some once-in-a-lifetime prizes up for grabs.

Please help us bring an end to childhood cancer. Raffle entries start at just $20, with 100% of the proceeds benefitting cureHUNTER’s impactful work. Together, we can truly make a difference, and invest in better for the children and families battling this terrible illness.

Click here to learn more and start purchasing tickets.

Slam Dunk the Junk – 2021 Earth Day at DOC

DOC challenged its property management team to “Slam Dunk the Junk” as its 2021 Earth Day theme, focusing on electronic “e-waste” recycling. Partnering with Waste Management (WM), property managers across DOC’s portfolio held e-cycling events to collect and divert old and unused electronic junk and alkaline batteries from landfills. The result? A big slam dunk – 116 properties at 82 collection sites filled 45 large (450 lbs. capacity) and 86 small (250 lbs. capacity) e-waste boxes and 86 one-gallon battery buckets. But these stats don’t properly tell the story of the creative ways our management team approached these events, so here’s just a sampling of DOC’s Earth Day activities across the portfolio.

Dana Klein and Eileen Baisley, Landmark Healthcare Facilities, who manage DOC’s two-property Hudson Valley, NY portfolio, used Earth Day to make a fashion statement. They donned custom-made sweatshirts with the “Slam Dunk the Junk” logo emblazoned across the front, and Karma, Dana’s Doberman, served as event mascot with a logoed hoodie. Before the event, they informed tenants about the e-cycling opportunity with email announcements and posted flyers. On event day, they visited their properties, reminding tenants about the event and showing off their Earth Day finery. Eileen shared, “We made this event fun, and our energy seemed to be contagious with the tenants.”

Kyle Kneeland of Flagship Healthcare Properties, property manager at Lee’s Hill Medical Plaza in Fredericksburg, VA, marketed the event through building broadcast messaging, flyers, and conversations with practice managers to create excitement. Noticing an initial lack of participation, he dropped off small collection boxes in tenant suites and even pushed a janitorial cart around to collect old and unused electronics. By the end of the event, he had filled up an entire large collection box.

The team managing DOC’s six-building Atlanta portfolio, Lauren Whitlock, Von Terry, Kendall Snyder, Kathie Coldmon, and Jaime Nance of Realty Trust Group, anticipated a strong response. Their team geared up in the weeks before the event to ensure everything would run smoothly and successfully. In addition to sending emails and posting signs, the group met with tenants to coordinate equipment pickups with their building engineers and went the extra step to provide and coordinate alternatives for items they could not collect. The team also encouraged tenants to bring electronics from home, and Von reported that tenants took advantage of this event and the opportunity to purge.

Managing DOC’s headquarters building in Milwaukee, WI, Jody Solano of Ryan Companies reported that the Earth Day e-cycling event was truly a hit. Her team kicked off event promotion by hand-delivering Earth Day e-cycling event flyers, asking building security to share reminders, and using building broadcast messaging to share the “Slam Dunk the Junk” e-cycling flyer. The tenants responded by filling up several large collection containers on Earth Day.

DOC’s Nebraska team, Scott Hedrick and Ben Chrystak, who manage a 13-property portfolio, focused their Earth Day initiative on their tenant giveaways. To increase interest in e-cycling and announce the event, they sent a quick survey to their tenants. They also sent additional notices via building broadcast messaging and posted flyers in all elevators during the month leading up to Earth Day. On the event days, they hand-delivered logoed, reusable cotton coffee sleeves and packets of wildflower seeds. One tenant shared, “I’m glad you guys did this event. Otherwise, I would have taken these TVs to the dump.” Way to divert e-waste, team!”

DOC’s 16-building Minneapolis area portfolio, managed by the Davis team of Alicia Schaeffer, Melissa Gomes, and Emily Gruenhagen, worked together to make their event a success. They started in February with an email sent to tenants, asking if they would be interested in an electronics recycling event. Working with their maintenance crew, they scheduled days and times for the team to stop by each tenant suite in the portfolio to collect items. Their hard work paid off when the team collected much more than they had anticipated.

Brian Morath, property manager for DOC’s five-building Rochester, NY portfolio with RAP Management, had held a similar e-waste event in 2019, so he knew that the key to success would be constant tenant communication. He started with a teaser in his April newsletter and followed with a longer article in the May issue. He encouraged and received many tenant questions about bringing items from home and what items would be accepted. Because the event day forecast predicted snow, Brian contacted everyone to let them know that the event would continue as planned. Despite the snow, the team filled all six large collection boxes.

Megan Drummond, Cornerstone Companies’ senior property manager with DOC’s Indianapolis portfolio, planned a successful event through advertising, incentivizing, and recognizing tenants. Pre-event notices were sent to increase awareness and included helpful information about local Earth Day specials and events. They incentivized tenants with colorful, custom-made cookies decorated with “Slam Dunk the Junk” and recycling logos in DOC colors. Their event also included plastic bag recycling. Tenants bringing in plastic bags were given a reusable bag in exchange, and the bag collection filled two SUV trunks.

DOC thanks our managers and participants for an overwhelmingly successful 2021 Earth Day celebration!

Thinking Pink @ DOC

In recognition of Breast Cancer Awareness Month, we thank all of the heroic physicians, nurses, medical personnel, and facilities staff who continue to provide their patients with world-class medical care and safe, warm environments during this challenging time. While COVID-19 has forced us to reimagine many aspects of our lives, we know that the fight against breast cancer hasn’t stopped for a moment.

This month, DOC committed to elevating our breast cancer awareness efforts across our portfolio:

At the Baylor Scott & White Charles A. Sammons Cancer Center in Dallas, Texas, we’ve incorporated thoughtful pink touches throughout the facility, including a striking pink ribbon woven into the building’s signature living wall in the lobby. Property staff is sporting sleek pink and distributing pink bracelets inscribed with inspirational messages. The building’s patient programming has a pink twist, too, like this month’s Halloween pet costume contest with a special prize for the best pink costume.

In Nebraska, our tenants participated in a penny drive to support the local chapter of the Susan G. Komen Foundation. Each medical office received a glass vase adorned with a pink ribbon to collect coins. Over $250 worth of loose change was collected, matched by DOC to $500, and donated to the local Komen chapter.

Meanwhile, additional DOC properties in Washington and Kentucky have been distributing pink cookies to patients and health care partners to raise awareness for the fight against breast cancer. In Kentucky, the cookies are also supporting locally-owned, small businesses, as a trio of Louisville-based bakeries have signed on to create unique Breast Cancer Awareness Month-themed designs.

To all of our partners and staff working to raise awareness, lift patient spirits, and maintain safe spaces for patients to receive life-saving preventative care and cancer treatment, thank you.

Post-Chemo Celebration in Ohio

Last month, Michelle, a patient at DOC-owned Zangmeister Cancer Center in Columbus, Ohio, received her final chemo treatment in a battle against breast cancer. Patients such as Michelle can be at a higher risk for COVID-19, but the Zangmeister health care team ensured the facility remained a safe space for patients to continue receiving their life-saving treatments. Michelle is finished with treatment, and her entire family was able to celebrate this tremendous milestone.

“We are proud to exercise the utmost diligence to keep our facility and patients safe,” Zangmeister Associate Director of Practice Operations, Christine Pfaff, RPh, shared. “We aren’t just treating a patient – we’re treating someone’s mother, grandmother, daughter, sister, and aunt, too. To see the whole family celebrate together was truly a gift.”

From all of us at DOC, congratulations to Michelle, her family, and the entire Zangmeister team for being true heroes!

Team Letter: DE&I

“What is not justified, now or ever again, is silence or indifference.”

In an open letter to team members, DOC President & CEO John T. Thomas details the company’s commitment to Diversity, Equity, & Inclusion, support for Black Lives Matter, and efforts to combat racism and create and more equitable society for all.

 


June 29, 2020

 

RE:      A Message from John Thomas to All Employees

Dear DOC Team,

The events of the last month have laid bare many of our shortcomings as a society. The pain, heartbreak, frustration, anger, and outrage that we are feeling, and our communities’ outpouring of emotions, are justified. What is not justified, now or ever again, is silence or indifference. There is simply no other conclusion one can reach. We are all created equal, but centuries of experience demonstrate otherwise. Inequities continue to exist. Discrimination continues to exist. Racism continues to exist.

As a company, we have a voice and a responsibility to drive meaningful change. Stating unequivocally that Black Lives Matter. All lives can’t matter until Black lives also matter. Racism will not be tolerated in our offices or across our portfolio. Ultimately, though, we will be judged on our actions, not our words. Earlier this year, DOC announced the creation of a formal Diversity, Equity, & Inclusion Council. This Council will be critical in fostering diversity, equity, and inclusion, creating opportunities for underrepresented populations, and providing intentional professional development.

We will soon publish our inaugural ESG report, and social responsibility is a critical component of our company’s efforts and goals of continuous improvement. Now, more than ever, aggressive goals are imperative to advancing initiatives related to diversity, equity, and inclusion.

In close, dismantling hundreds of years of systemic inequities will only happen if we all stand together in this fight, and commit to listening, learning, and, most importantly, acting. Together, we can help build a better DOC, a better community, and a better world with equity and humanity for all.

John T. Thomas
President & CEO

Sammons Cancer Center Gets Social

Baylor Scott & White Charles A. Sammons Cancer Center has a striking façade. Rising ten stories above the medical campus below, the 460,000 square foot facility with its distinctive curved glass curtain wall stands as a fitting testament to the innovative medical research and care provided inside. The building’s construction and daily operations also represent groundbreaking advancements in sustainability and environmental awareness.

It’s a facility that has garnered numerous environmental awards and accolades, including a prestigious LEED Gold certification. With an ENERGY STAR certification and designation as an IREM Certified Sustainable Property (CSP), the building sets a new standard for sustainability for a facility of its size and function.

Over 650 people, from world-renowned medical specialists to nurses and medical assistants to administrative and facility management staff, report to Baylor Scott & White Charles A. Sammons Cancer Center for work each day, and they all share one common goal: to create an environment centered on wellness, support, and education for patients with cancer, family members, and visitors. While that means, first and foremost, providing excellent health care, it also means cultivating the types of physical spaces, programming, and support services necessary to address the physical, emotional, and spiritual challenges of battling cancer.

Baylor Scott & White Charles A. Sammons Cancer Center makes use of its stunning 10th-floor conference center to host over 50 events per week, ranging from patient and family support groups, to financial and social work resources, to healthy cooking classes, exercise and meditation programs, and music and art therapy sessions. The main lobby and second-floor common areas are also routinely used—without charge—for community and patient events.

Baylor Scott & White Charles A. Sammons Cancer Center also collects yarn—lots of it—as part of an innovative service project to bring warmth and comfort to the facility’s patients. Each winter, on behalf of the property’s owners, Physicians Realty Trust (NYSE: DOC), the property management team collaborates with Baylor Scott & White Charles A. Sammons Cancer Center staff and the nonprofit organization Passing Hats to collect yarn. Medical providers, patients, visitors, and vendors from throughout the facility collect yarn donations within their respective areas, and volunteers utilize the contributions to knit hats for patients battling cancer. The “hat tree” displaying these cheerful creations—free of charge—has become a permanent fixture in the building’s lobby, with additional hat baskets in many of the building’s offices and public spaces. Over 3,200 patients to date have been able to enjoy a free handmade hat courtesy of this collaborative yarn project.

“Collecting yarn from our health care workers, patients, and even some of the suppliers that provide services to the building has been a colorful way to support our patients during the holidays,” Susan Leinweaver, DOC Senior Property Manager, said. “Often the yarn is delivered with a story, like a visitor bringing yarn in memory of their mom who enjoyed knitting. Or it’s a contribution from a health care worker who knows first-hand how helpful it is for a warm hat to be available for their patients undergoing cancer treatment. We even had a patient bring in a bag so full of yarn that we had to drag it to the collection point together. Seeing our community rally around such a meaningful cause has been especially rewarding.”

The annual yarn collection, while a mainstay of Baylor Scott & White Charles A. Sammons Cancer Center’s programming and a visible reminder of the facility’s genuine commitment to health and wellness, is just one thread in the larger tapestry of ongoing programming. The close relationship between DOC staff and the onsite property management team has led to many other innovative programming ideas and events to serve Baylor Scott & White Charles A. Sammons Cancer Center’s patient base and broader Dallas community, including:

  • Through a collaboration with BOMA Greater Dallas, a toiletry and school supply drive to benefit numerous Dallas-area nonprofit organizations
  • A “Coffee with a Cop” event to strengthen the relationships between building staff, visitors, and local security personnel, creating a safer and healthier environment for all who utilize the facility
  • A GivingTuesday clothing drive to benefit a local women’s shelter
  • Annual therapeutic goat yoga sessions for Baylor Scott & White Charles A. Sammons Cancer Center’s health care tenants
  • Lunch & Learns on a variety of health and wellness topics, including fire safety
  • A breast cancer awareness “Pink-Out” month celebration

“Across our portfolio, we strive to embody our ‘Invest in Better’ mission by prioritizing the health and wellness of all who come through the doors at our properties,” Mark Dukes, DOC Vice President of Asset Management, said. “We’re so proud of the innovative programming we’ve been able to create together at Baylor Scott & White Charles A. Sammons Cancer Center alongside our health care providers. We look forward to continuing this rich partnership in the months and years to come on behalf of Baylor Scott & White Charles A. Sammons Cancer Center’s staff, patients, and visitors.”

Earth Day: Water Smarter

This year, as usual, Earth Day fell on April 22, 2020, but observing the day was anything but business as usual. Celebrating Earth Day during the COVID-19 pandemic meant having to keep activities virtual and home-based. But did this slow down our team of talented and creative property managers? Not one bit! Our theme this year was “Water Smarter.” Here is a small sampling of DOC’s Earth Day activities across the portfolio.

Cami Miller and Lisa Shull of Bennett Williams Commercial, who manage DOC’s Harrisburg, PA portfolio shared, “We promoted the Water Footprint Calculator through a series of broadcast messages and social media posts. These messages included tips on water conservation and a link to the Water Footprint Calculator. If you haven’t tried the calculator before, it goes through a series of questions with a water graphic that rises or drops based on your input regarding your daily living habits and calculates your footprint and then provides tips for conservation in each category. It is interactive and informative and is a great resource for those looking for ways to conserve.”

Two groups created Earth Day newsletters. The first came from our Atlanta portfolio, managed by Lauren Whitlock, Von Terry, Nicole Felder, Kathie Coldmon, Nancy Ziegler, and Jaime Nance of Realty Trust Group. The team reported, “We decided to create one Earth Day Newsletter to distribute to all of our MOBS. With water conservation as this year’s focus, we incorporated statistics, its importance, benefits, a quiz, and residential and commercial sustainability tips. In addition to the newsletter, we offered a guessing game in the building lobbies, handouts, and candy grab bags for the tenants/patients.”

Scott Hedrick and Ben Chrystak, the team who manage our Nebraska portfolio, created a digital newsletter that included links to home-based activities to share with the family, useful resources, and daily helpful hint handouts focusing on different aspects of water conservation.

DOC’s Minnesota and North Dakota portfolios, managed by the Davis team of Alicia Davis, Melissa Gomes, Emily Gruenhagen, Peggy Schatz, Julie Helten, and Jerry Anderson, encouraged their tenants to “sign in for hope, encouragement, education” with their digital Earth Day diary. They shared their favorite sounds and sights related to water conservation with links to various water conservation-related TED talks, documentaries, and activities.

Barb Bennett and Sydney Friddle, DOC’s duo managing our Louisville/Lexington, KY portfolio, challenged their tenants to a competition to document and share their water conservation at-home efforts. Tenants were encouraged to get creative, involve their families, and send pictures showcasing the great things, big or small, they did in the community to help conserve water. Selected competition winners received water smarter-related prizes.

In addition to tenant-focused activities, our property management team was asked to conduct a visual inspection at each of their properties, looking for and noting leaky or outdated faucets and toilets, outdoor sprinkler systems, and other water-related equipment needing repair or replacement. After completion of the audits, property managers were asked to discuss their findings with their Regional Asset Managers to advise them what could be repaired or updated this year and what would need to be considered in future capital planning. Due to the COVID-19 outbreak and safety considerations, the timeline for those inspections was extended.

We appreciate the many creative (and virtual) ways to “Water Smarter” and for keeping focused on what’s most important now and always – our tenants.

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